Frequently asked questions
How can I find the right size for myself?
You can check out our size guide on the product page to find the perfect size or just get in touch with Natasha in our Customer Bliss Team and she’ll help you out with this!
How to check the status of the order?
We love to keep you updated through the entire process post having placed your order. You will receive a shipping update from us via e-mail and WhatsApp, you can track the status of your order using the same link or here
Are shipping charges applied to my order?
We offer free shipping on All orders.
Where can I put in a Return/Exchange request?
We have a super easy and hassle free return policy. Just head on here, Return/Exchange
How will I get my refund if I have placed a COD order?
When you put in a return request with us, once the pick up is done you will get a RazorpayX link via email and text in 24hrs. You can get the amount credited in your account by adding the required details.
How can I cancel my order?
Once the order is placed, you will receive an order confirmation notification on WhatsApp, wherein you shall get the option "Cancel Order"
How will I get my refund if I have cancelled my pre-paid order?
Once we cancel the order, we will refund the amount back to your source account in 5 to 7 working days.
What payment options are available?
We have both COD and prepaid options available!